Shipping & Return Policy

Shipping

• We do ship worldwide.
• Your order will be shipped out the NEXT business day via USPS First Class Mail or USPS Priority Mail.
• Wholesale orders are delivered via FedEx Ground/Home Delivery service. Express shipping options (Next Day Service and 2nd Day Service) are also available at checkout.
• We only guarantee shipping times for express shipments sent via FedEx 2nd Day, FedEx Overnight, UPS 2nd Day, and UPS Overnight.
• Ground service deliveries usually take around 3-5 business days in the USA after shipping.
• For retail orders in the Continental United States, over $100.00 value, Ground shipping is Free of Charge.
• We are not responsible for any returned, lost, stolen or delivered packages that have not been received by the customer.
• The customer is responsible for return shipping costs if the package is returned due to an incorrect address, refusal of delivery, or other delivery issues not related to the product itself.
• All Packages are dispatched from Atlanta, GA.
• We are NOT responsible for lost or stolen packages.

                                 

** NOTE: Alaska, Hawaii and APO addresses will be charged for shipping based on the weight of the package, for orders over $100

 

Expedited Shipping

• Express Shipping rates will be shown at the checkout section; our FedEx integrated system will be calculating the rates depending on the weight of the package, shipping address and desired shipping service.
• Your order will be shipped out the next business day after you place your order. Express deliveries are based on business days Monday through Friday. ***Order shipped on Thursday will be delivered on Monday, and orders shipped on Friday will be delivered on Tuesday with the FedEx 2nd day option. All FedEx Overnight orders will be delivered the following business day. If you need a Saturday delivery, please give us a call; as there is an extra charge for this service at 1.866.649.2477 by 4 pm EST.
• All Packages are dispatched from Atlanta, GA.

Following services are offered for express shipping services:

• FedEx Standard Overnight Service
• FedEx 2nd Day Service

International Orders

• For International orders, there will be a shipping charge regardless of order value.
• Shipping rates will be shown at the checkout section; our automated system will be calculating the rates depending on the weight of the package and desired shipping service
• We do ship retail orders via USPS First Class International Service, takes 10 to 15 business days or USPS Global Priority Standard Service, takes 6 to 10 business days.
• USPS Global Express Mail Service. Deliveries usually take around 3 to 5 business days.
• There may be some delays due to Customs of the country we shipped to.
• Please note, customs fees are not included in the shipping cost and are the customer's responsibility to pay those charges.

Return Policy

Quality of merchandise and customer satisfaction are two indispensable values for MissBellyDance. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange.

• To return a product, just send the items back to the address listed below.  Please be sure you include your order information inside the package.
• The merchandise should be returned within 30 days of the date it was received, in original condition with the label, we must be able to resell the item being returned. *DVDs, CD's, and tights may not be returned once opened.
• If the merchandise is defective or mistaken we will exchange it or issue a full refund according to your choice, we will also cover your shipping charges (ground service only) for returning the package.
• If there is nothing wrong with the product (wrong color, design, defect, does not fit, etc.) we will NOT issue a refund for shipping charges, and there will be a restocking fee.
• Shipping cost is nonrefundable.
• All items marked Sale, are non refundable

Restocking Fee Chart

$5.00	Under $50.00, returned order value
$10.00	Between $50.00 and $100.00, returned merchandise value
$10.00	for every $100.00 over $100.00, returned merchandise value

 

• Refunds will be processed in the same form as the original payment type.
• We recommend insuring the package, as you are responsible for it until we receive it.
• We do not accept any returns on Special order or  MADE-TO-ORDER Professional Costumes so please be very careful about providing correct measurements.

Return Address: